Privacy Policy

PRIVACY AND THIS WEBSITE

1. Introduction

This website, https://littlehamptonglassworks.co.uk/, is owned and operated by Littlehampton Welding Limited T/A Littlehampton Architectural Glassworks.

Littlehampton Welding Limited T/A Littlehampton Architectural Glassworks is the data controller responsible for your personal data under the UK General Data Protection Regulation and the Data Protection Act 2018.

We are committed to protecting your privacy and ensuring that personal data is handled lawfully, fairly and transparently.

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Name
  • Company name
  • Job title
  • Email address
  • Telephone number
  • Postal address
  • Any information provided within an enquiry

Personal data is collected when you:

  • Submit a contact form
  • Send an email to us
  • Contact us by telephone

Contact form submissions may be stored securely within the website database and associated email systems for record keeping and project management purposes.

We do not knowingly collect data from children.

3. How We Use Your Data

We use personal data to:

  • Respond to enquiries
  • Provide quotations
  • Manage projects and contracts
  • Maintain business records
  • Comply with legal obligations
  • Provide relevant information about our services where appropriate

We do not sell or trade personal data.

4. Lawful Basis for Processing

Under UK GDPR, we rely on:

  • Legitimate interests, to operate and manage our business
  • Contractual necessity, where processing is required prior to entering into or performing a contract
  • Legal obligation, where required by law

Where marketing related communications are sent, this will only occur where relevant to your enquiry or existing business relationship.

5. Website Analytics and Consent

This website uses Google Analytics to collect information about how visitors use the website, including:

  • IP address, anonymised where applicable
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages

Analytics tracking is managed via Usercentrics, our consent management platform. Non essential cookies and tracking technologies are only activated once consent has been provided.

You may update or withdraw your consent at any time via the cookie settings tool available on the website.

Google may process data on servers outside the United Kingdom. Where this occurs, appropriate safeguards are applied in accordance with UK data protection law.

Further information is available in our Cookie Policy.

6. Data Sharing and Processors

We may share personal data with trusted third party service providers where necessary to operate our business, including:

  • SiteGround, our website hosting provider
  • Google Analytics
  • IT and email service providers
  • Professional advisers

All third parties are required to process personal data securely and in accordance with applicable data protection legislation.

We do not transfer personal data outside the United Kingdom unless appropriate safeguards are in place.

7. Data Retention

Personal data is retained only for as long as necessary:

  • To respond to enquiries
  • To manage projects and contractual relationships
  • To comply with legal, regulatory or accounting requirements

When data is no longer required, it will be securely deleted.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure
  • Object to processing
  • Request restriction of processing
  • Request data portability where applicable

You also have the right to lodge a complaint with the Information Commissioner’s Office.

To exercise your rights, please contact us using the details below.

9. Security

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, disclosure, alteration or destruction.

10. Contact Details

Littlehampton Welding Limited T/A Littlehampton Architectural Glassworks
Registered Office: Riverside Industrial Estate, Littlehampton, West Sussex, BN17 5DF
Company Number: 03011867
Email: [Insert LGW Email Address]
Telephone: [Insert LGW Telephone Number]